Frequently Asked Questions

PLEASE NOTE, CANCELLATIONS ARE NOT GUARANTEED. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED/ADJUSTED. WE CANNOT SWITCH STYLES, COLORS OR SIZES. IF YOUR ODER WAS CANCELED WITHOUT REQUEST, UNLESS WE DIRECTLY CONTAC YOU, WE ADVISE YOU TO CONTACT OUR EMAIL GLOBALNATTI@GMAIL.COM TO ENSURE ALL INFORMATION IS UP TO DATE. IF YOUR ORDER WAS CANCELLED AUTOMATICALLY, IT HAS BEEN REFUNDED. REFUNDS TAKE UP TO 8-10 BUSINESS DAYS TO BE RETURNED TO YOUR ACCOUNT, DEPENDING ON YOUR FINACIALL INSTITUTION.

WE DO NOT ACCEPT RETURNS OR EXCHANGES. ALL ITEMS ARE FINAL SALE.

ORDERS ARE PROCESSED ON BUSINESS DAYS (MONDAY-FRIDAY), UNLESS STATED OTHERWISE VIA ORDER CONFORMATION, READY TO SHIP ITEMS WILL SHIP WITHIN 3-5 BUSINESS DAYS. MAKE TO ORDERS WILL SHIP WITHIN 2-3 WEEKS. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL ONCE YOUR ODER IS READY TO SHIP. GLOBALNATTTI IS NOT RESPONSIBLE FOR DUTIES AND TAXES UPON DELIVERY FOR INTERNATIONAL ORDERS.

IF YOUR ORDER WAS MARKED AS DELIVERED, GLOBALNATTTI IS NOT LIABLE FOR ANY LOST, DAMAGED, OR STOLEN SHIPMENTS. THE BUYER ASSUMES ALL RESPONSIBILITY OF CLAIMS OR CORRESPONDENCE WITH THE SHIPPING CARRIER. IF YOU ORDER WAS DELIVERED OVER 30 DAYS AGO, WE CANNOT ASISST WITH MISSING PACKAGE INQUIRIES. NO EXCEPTIONS.

WHEN AN ITEM REQUIRES A LEAD TIME, IT WILL BE CLEARLY DEPICTED ON THE PRODUCT PAGE DESCRIPTION. ALL MADE TO ORDER PRODUCTS WILL BE PROCESSED AN SHIPPED WITHIN OR AFTER THE STATED LEAD TIME. PLEASE NOT THAT LEAD TIMES DO NO NOT INCLUDE SHIPPING TIME IF YOU WISH TO CANCEL AN ORDER CONTAINING A MADE TO ORDER ITEM, YOU MUST CONTACT US WITHIN 24 HOURS OF PLACING YOUR ORDER. PRODUCTION BEGINS ONCE YOUR ODER IS PLACED.

PLEASE CONTACT US IMMEDIATELY IF YOUR ITEM IS DEFECTIVE/DAMAGED. WE WILL REQUIRE VISUAL EVIDENCE OF THE GARMENT IN ORDER TO REVIEW THE DAMGE AND TRY TO FIND A SOLUTION. IF YOUR ORDER WAS DELIVERED OVER 30 DAYS AGO, WE CANNOT ASSIST WITH DAMGED INQUIRY. NO EXCEPTIONS.

PLEASE NOTE, CANCELLATIONS ARE NOT GUARANTEED. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED/ADJUSTED. WE CANNOT SWITCH STYLES, COLORS OR SIZES. IF YOUR ODER WAS CANCELED WITHOUT REQUEST, UNLESS WE DIRECTLY CONTAC YOU, WE ADVISE YOU TO CONTACT OUR EMAIL GLOBALNATTI@GMAIL.COM TO ENSURE ALL INFORMATION IS UP TO DATE. IF YOUR ORDER WAS CANCELLED AUTOMATICALLY, IT HAS BEEN REFUNDED. REFUNDS TAKE UP TO 8-10 BUSINESS DAYS TO BE RETURNED TO YOUR ACCOUNT, DEPENDING ON YOUR FINACIALL INSTITUTION.

WE DO NOT ACCEPT RETURNS OR EXCHANGES. ALL ITEMS ARE FINAL SALE.

ORDERS ARE PROCESSED ON BUSINESS DAYS (MONDAY-FRIDAY), UNLESS STATED OTHERWISE VIA ORDER CONFORMATION, READY TO SHIP ITEMS WILL SHIP WITHIN 3-5 BUSINESS DAYS. MAKE TO ORDERS WILL SHIP WITHIN 2-3 WEEKS. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL ONCE YOUR ODER IS READY TO SHIP. GLOBALNATTTI IS NOT RESPONSIBLE FOR DUTIES AND TAXES UPON DELIVERY FOR INTERNATIONAL ORDERS.

IF YOUR ORDER WAS MARKED AS DELIVERED, GLOBALNATTTI IS NOT LIABLE FOR ANY LOST, DAMAGED, OR STOLEN SHIPMENTS. THE BUYER ASSUMES ALL RESPONSIBILITY OF CLAIMS OR CORRESPONDENCE WITH THE SHIPPING CARRIER. IF YOU ORDER WAS DELIVERED OVER 30 DAYS AGO, WE CANNOT ASISST WITH MISSING PACKAGE INQUIRIES. NO EXCEPTIONS.

WHEN AN ITEM REQUIRES A LEAD TIME, IT WILL BE CLEARLY DEPICTED ON THE PRODUCT PAGE DESCRIPTION. ALL MADE TO ORDER PRODUCTS WILL BE PROCESSED AN SHIPPED WITHIN OR AFTER THE STATED LEAD TIME. PLEASE NOT THAT LEAD TIMES DO NO NOT INCLUDE SHIPPING TIME IF YOU WISH TO CANCEL AN ORDER CONTAINING A MADE TO ORDER ITEM, YOU MUST CONTACT US WITHIN 24 HOURS OF PLACING YOUR ORDER. PRODUCTION BEGINS ONCE YOUR ODER IS PLACED.

PLEASE CONTACT US IMMEDIATELY IF YOUR ITEM IS DEFECTIVE/DAMAGED. WE WILL REQUIRE VISUAL EVIDENCE OF THE GARMENT IN ORDER TO REVIEW THE DAMGE AND TRY TO FIND A SOLUTION. IF YOUR ORDER WAS DELIVERED OVER 30 DAYS AGO, WE CANNOT ASSIST WITH DAMGED INQUIRY. NO EXCEPTIONS.

PLEASE NOTE, CANCELLATIONS ARE NOT GUARANTEED. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED/ADJUSTED. WE CANNOT SWITCH STYLES, COLORS OR SIZES. IF YOUR ODER WAS CANCELED WITHOUT REQUEST, UNLESS WE DIRECTLY CONTAC YOU, WE ADVISE YOU TO CONTACT OUR EMAIL GLOBALNATTI@GMAIL.COM TO ENSURE ALL INFORMATION IS UP TO DATE. IF YOUR ORDER WAS CANCELLED AUTOMATICALLY, IT HAS BEEN REFUNDED. REFUNDS TAKE UP TO 8-10 BUSINESS DAYS TO BE RETURNED TO YOUR ACCOUNT, DEPENDING ON YOUR FINACIALL INSTITUTION.

WE DO NOT ACCEPT RETURNS OR EXCHANGES. ALL ITEMS ARE FINAL SALE.

ORDERS ARE PROCESSED ON BUSINESS DAYS (MONDAY-FRIDAY), UNLESS STATED OTHERWISE VIA ORDER CONFORMATION, READY TO SHIP ITEMS WILL SHIP WITHIN 3-5 BUSINESS DAYS. MAKE TO ORDERS WILL SHIP WITHIN 2-3 WEEKS. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL ONCE YOUR ODER IS READY TO SHIP. GLOBALNATTTI IS NOT RESPONSIBLE FOR DUTIES AND TAXES UPON DELIVERY FOR INTERNATIONAL ORDERS.

IF YOUR ORDER WAS MARKED AS DELIVERED, GLOBALNATTTI IS NOT LIABLE FOR ANY LOST, DAMAGED, OR STOLEN SHIPMENTS. THE BUYER ASSUMES ALL RESPONSIBILITY OF CLAIMS OR CORRESPONDENCE WITH THE SHIPPING CARRIER. IF YOU ORDER WAS DELIVERED OVER 30 DAYS AGO, WE CANNOT ASISST WITH MISSING PACKAGE INQUIRIES. NO EXCEPTIONS.

WHEN AN ITEM REQUIRES A LEAD TIME, IT WILL BE CLEARLY DEPICTED ON THE PRODUCT PAGE DESCRIPTION. ALL MADE TO ORDER PRODUCTS WILL BE PROCESSED AN SHIPPED WITHIN OR AFTER THE STATED LEAD TIME. PLEASE NOT THAT LEAD TIMES DO NO NOT INCLUDE SHIPPING TIME IF YOU WISH TO CANCEL AN ORDER CONTAINING A MADE TO ORDER ITEM, YOU MUST CONTACT US WITHIN 24 HOURS OF PLACING YOUR ORDER. PRODUCTION BEGINS ONCE YOUR ODER IS PLACED.

PLEASE CONTACT US IMMEDIATELY IF YOUR ITEM IS DEFECTIVE/DAMAGED. WE WILL REQUIRE VISUAL EVIDENCE OF THE GARMENT IN ORDER TO REVIEW THE DAMGE AND TRY TO FIND A SOLUTION. IF YOUR ORDER WAS DELIVERED OVER 30 DAYS AGO, WE CANNOT ASSIST WITH DAMGED INQUIRY. NO EXCEPTIONS.